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Changi Off-Airport Check-In

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The Off-Airport Check-In is a procedure provided by several airlines for passengers departing from Changi Airport. Passengers flying on these airlines enjoy checking in from home or their office or hotel room. They may choose their preferred seat when checking in. The process can be done by phone, fax, SMS, email, wireless access protocol (WAP) or online.

When off-airport check-in passengers arrive at the airport, they still have to collect their boarding pass no later than an hour from flight departure (or as specified by the airlines) and deposit their baggage at the designated airport counters.

The following are airlines offering Off-Airport Check-In, listed by terminal, with details of check-in procedure.

Terminal 1

  1. Air France
    24 hours to 30 min before your flight departure at
  2. British Airways
    24 hours before your flight departure at
  3. Cathay Pacific
    48 hours to 90 min before your flight departure time: Phone: +65-6511 0445
    Fax: +65-6511 0436
  4. Delta Air Lines
    Details at
  5. Emirates
    Details at
  6. EVA Air
    Details at
  7. KLM
    24 hours to an hour before your flight departure at

Terminal 2

  1. Lufthansa
    Phone: +65-6245 5600
    Fax: +65-6545 5381
  2. SilkAir
    48 hours to 2 hours before flight departure at
  3. Singapore Airlines
    48 hours to 2 hours before flight departure at
    You may also register for SMS check-in at the above site.

Terminal 3

  1. Garuda Indonesia
    12 hours before your flight departure at main office in United Square.
  2. Singapore Airlines
    48 hours to 2 hours before flight departure at
    You may also register for SMS check-in at the above site.

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